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Merchant Support & Help Desk

We recognize the importance of a technical support department that is responsive to your needs. We understand that timely, correct answers to technical questions, setup questions, even simple "How do I..." questions are paramount to achieving maximum success with any business application.

Our customers come first. Fast and reliable service assures our merchants we are committed to a long-term relationship. The following numbers are available to assist you with any questions or needs:

Primary “Sales Support” Phone Number

For questions about a new account, additional locations, referrals, free analysis or anything “sales” related please call our qualified sales and marketing team at:

(678) 368-3014

Merchant Customer Service & Help Desk

We support our merchants 24/7. We understand that when you need help we need to be available! Please call us ANYTIME at:

1-888-267-7696

Get technical help for your Equipment or Software

The POS Help Desk answers questions about merchants’ point-of-sale (POS) processing equipment 24/7 anytime a need arises!

1-888-267-7696 or 1-888-361-0807

Merchant Hotline Support and Customer Support For Individual Card Types

For problem transactions, terminal support, operational problems or instructions, please contact our hotline help desk (open 24 / 7) as follows:

Voice Authorizations:
MasterCard/Visa – 1-877-477-0353
American Express – 1-800-528-2121
Discover – 1-800-347-2000
Diners Club – 1-800-525-7376
JCB – 1-212-332-8120

Apply For A Free Merchant Account And Receive Free Equipment or Free Software

Advanced Merchant Services • 1013 N. 1st Street, Garden City, Kansas 67846
Office (620) 275-2886 • Office (620) 521-1630 • Fax (620) 275-2886

Info:
info@amsheartland.com - Sales: sales@amsheartland.com - Support: support@amsheartland.com

Advanced Merchant Services [AMS] is a Member Service Provider for: HSBC Bank USA, National Association, Buffalo, NY
© 2004 Advanced Merchant Services. All Rights Reserved.